Privacy Policy
1. Introduction
Bright Tuition Delhi NCR (“we”, “us”, “our”) operates brighttutionbureau.com and helps parents and students find skilled home tutors for all subjects and classes/boards in their area. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.
By using our website, submitting a form, or booking a demo class, you agree to the collection and use of information as described here. If you do not agree, please do not use our services.
2. Information We Collect
- Information you provide: Name, phone number, email address, city, class/board/subject preferences, and any details shared in messages to us
- Automatically collected: IP address, browser type, device information, pages visited, and time spent on the site
- From third parties: Information from advertising partners (e.g. Google, Meta) when you arrive at our site through an ad
3. How We Use Your Information
We use the information we collect to:
- Match you with a suitable home or online tutor
- Contact you by SMS, WhatsApp, or email about your enquiry or booking
- Schedule and confirm demo classes and tuition sessions
- Improve our website, services, and tutor-matching process
- Send updates or offers related to our service (you can opt out anytime)
- Comply with legal obligations and resolve disputes
4. How We Share Your Information
We do not sell your personal information. We may share it with:
- Tutors who may be a match for your requirement
- Service providers who help us operate our business, such as hosting, messaging, and payment providers
- Authorities, where required by law or to protect the rights and safety of our users
5. Information Shared with Tutors
When you request a tutor, we share relevant details — such as your name, city, contact number, class, board, and subject — with tutors on our platform so they can get in touch and conduct your demo class. Tutors are expected to use this information only for the purpose of providing tuition to you.
6. Cookies and Tracking
We use cookies and similar technologies to keep our website working properly, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, though some parts of the site may not work as intended.
7. Data Security
We use reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as necessary to provide our services, respond to enquiries, meet legal requirements, and resolve disputes. When no longer needed, we delete or anonymise it.
9. Your Rights and Choices
You may:
- Ask us what personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to legal requirements
- Opt out of promotional, SMS, WhatsApp messages, or emails at any time
To exercise any of these rights, contact us using the details below.
10. Children’s Privacy
Our services are intended for use by parents, guardians, and adult students. Where information about a minor (such as a student’s name or class) is submitted, we assume it has been provided by a parent or guardian with authority to do so.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their policies separately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date. Continued use of our website after changes means you accept the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your information, reach out to us:
Bright Tuition Delhi NCR
Email: brighttuitionbureau@gmail.com